Alcazar Exteriors LLC · alcazarexteriorsllc.com Effective Date: October 21, 2026

Alcazar Exteriors LLC (“Alcazar Exteriors,” “we,” “us,” or “our”) provides stucco, painting, wood rot repair, structural repair, and exterior restoration services to homeowners across Central Florida. This Privacy Policy explains how we collect, use, and share information when you visit https://alcazarexteriorsllc.com/ (the “Website”), request an estimate, contact us, or use our services.

By using our Website or giving us your information, you agree to the practices described below.

  1. How We Collect Information

We collect personal information in the following ways:

  • Website forms: when you complete our “Request an Estimate,” “Get an Inspection,” or “Contact Us” forms.
  • Email and phone: when you email us at drake@alcazarexteriorsllc.com, call or text (321) 900-4186, or leave us a message.
  • In person and offline: when you meet with our team, schedule an on-site inspection or estimate, sign a proposal or contract, or make a payment.
  • Cookies and similar technologies: when you browse our Website, small files and analytics tools automatically record how you use the site.
  • Social media and third-party platforms: if you message or interact with our business pages.
  1. What Information We Collect

Depending on how you interact with us, we may collect:

  • Contact information: name, phone number, email address, and mailing or property address.
  • Project information: the type of work you need, details about your property, photos you send us, scheduling preferences, estimates, contracts, and payment or billing records.
  • Communication preferences: including whether you have consented to receive text messages.
  • Technical information: IP address, browser type, device type, operating system, pages visited, referring website, and date and time of visit.

We do not collect full payment card numbers through our Website forms.

  1. How We Use Your Information

We use your information to:

  • Respond to your questions and requests for estimates or inspections.
  • Schedule appointments, perform work, and manage your project from estimate to completion.
  • Send appointment reminders, project updates, follow-ups, invoices, and account or balance notices by phone, email, or text message (where you have consented to text messages).
  • Process payments and keep business, tax, and warranty records.
  • Send you information about our services, promotions, and company news by email or mail. You can unsubscribe at any time.
  • Operate, secure, and improve our Website and services.
  • Comply with legal obligations and protect our rights.
  1. How, Why, and With Whom We Share Information

We do not sell your personal information. We share information only as described below:

  • Service providers: companies that help us run our business, such as website hosting and maintenance, email and messaging platforms, customer-management and scheduling software, payment processors, accounting services, and analytics providers. They may use your information only to perform services for us.
  • Subcontractors and suppliers: where needed to complete your project, such as sharing your name, property address, and job details with crew members or material suppliers.
  • Legal and safety reasons: when required by law, subpoena, or court order, or to protect the rights, property, or safety of Alcazar Exteriors, our customers, or others.
  • Business transfers: if our company is involved in a merger, sale, or transfer of assets, your information may be transferred as part of that transaction.

Mobile Opt in, SMS Consent, and phone numbers collected for SMS communication purposes will not be shared with any third party and affiliates for marketing purposes.

  1. Text Messages (SMS)

If you opt in to receive text messages from us, we use your phone number only to send the messages described in our SMS Terms & Conditions: https://alcazarexteriorsllc.com/sms-terms-and-conditions/. You may opt out at any time by replying STOP. Message and data rates may apply.

  1. Cookies and Analytics

Our Website uses cookies and similar technologies to make the site work, remember your preferences, and understand how visitors use it. You can control or delete cookies through your browser settings. Disabling cookies may affect how parts of the Website work.

  1. Data Retention and Security

We keep personal information only as long as needed for the purposes described in this policy, including project, warranty, tax, and legal record-keeping. We use reasonable administrative, technical, and physical safeguards to protect your information. However, no method of transmission or storage is completely secure, and we cannot guarantee absolute security.

  1. Your Choices and Rights
  • Marketing emails: click “unsubscribe” in any email or contact us.
  • Text messages: reply STOP to any message.
  • Access, correction, or deletion: you may request to see, update, or delete the personal information we hold about you by contacting us below. We will respond as required by applicable law.
  1. Third-Party Links

Our Website may link to third-party sites, such as social media platforms. We are not responsible for the privacy practices or content of those sites.

  1. Children’s Privacy

Our Website and services are intended for adults. We do not knowingly collect personal information from children under 13. If you believe a child has provided us information, please contact us and we will delete it.

  1. Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted on this page with a new effective date.

  1. Contact Us

Alcazar Exteriors LLC 2125 Biscayne Blvd , STE 204 # 22032 Miami, FL US 33137

Phone: (321) 900-4186 Email: drake@alcazarexteriorsllc.com

Related: SMS Terms & Conditions